Chief Executive Officer
CEO Chris Rowland joined Pet Supplies Plus in November 2012 as senior vice president of operations. Chris is a pet lover like everyone on our Pet Supplies Plus team, and he believes that the strength of our brand is in the consistent, quality experience that our neighbors have in their store. Chris is a seasoned pet industry veteran having pawed his way up the corporate ladder at PetSmart from 1996 to 2011. During the last four years he was president of PetSmart Canada, vice president of U.S. Operations & pet services, and led the company's launch into Puerto Rico. While president of PetSmart Canada, Chris and his turnaround team transformed a struggling regional chain into the largest and most profitable pet specialty retailer in Canada. As vice president U.S. operations, Chris directed a team responsible for new business innovation and the development and execution of strategies to maximize sales, profits, safety and the customer experience in over 1200 stores with $7 billion in sales. In his services role, Chris was accountable for a $700 million business that included grooming, training, boarding and adoptions. He was hailed for doubling sales over a three-year period, expanding the PetsHotel business and reducing expenses 20% by leveraging growth, process improvements and pay-for-performance measures. Chris earned his bachelor's degree from the University of Western Ontario, in London, Ontario, Canada.
Executive Vice President and Vice Chairman
Dominic Buccellato has served as PSP's Executive Vice President, Chief Operating Officer and a Director since September 12, 2010. Mr. Buccellato was the Vice President of Royal Pet, LLC, a company which owned and operated 64 Stores from 1991 until September 12, 2010, when they were purchased by PSP Stores, LLC. In July, 2000, Mr. Buccellato was elected Entrepreneur of the Year for the Cleveland, Ohio area. In May, 2004, Mr. Buccellato was elected Executive Vice President of PSP-USA and served in that position until September 12, 2010.
Chief Financial Officer
Dan joined PSP in September 2013; previously Dan worked for The Sports Authority Inc., a 480 store sporting goods retailer with an estimated $3 billion in revenue, headquartered out of Englewood, CO as their SVP Finance and Accounting. Dan started his career with The Sports Authority in 2000 and held a variety of progressive assignments leading to his position on the senior leadership team as the financial executive responsible for all of the company's financial functions including planning and forecasting, financial reporting, treasury, tax, internal audit, procurement, risk management, and payroll Prior to his tenure with The Sports Authority, Dan served as Director, Corporate Finance for Brinker International, public traded multi-concept restaurant company including Chili's and Maggiano's. He has also held positions with Deloitte Kraft General Foods and Rent-A-Center. Dan received his Bachelor of Science degree in accounting from Kansas State University and his M.B.A. from Indiana University.
SVP Merchandising and Marketing
Derek T. Panfil has been our Senior Vice President - Merchandising since September, 2010. He served as Director of Strategy at PFCB, Inc. in Scottsdale, Arizona between April, 2007 and September, 2010. He served as the Director of Services and Business Development, DDM of Cat, and Senior Director of Merchandising Operations at PetSmart in Phoenix, Arizona between October, 2000 and April, 2007.
Chief Operating Officer
Miles Tedder began his service at PSP, as Senior Vice President, Chief Supply Chain Officer on May 1, 2013. Previous to PSP Miles worked for Anna's Linens, a specialty retailer for home textile and home decor headquartered in Costa Mesa, California as their Senior Vice President, IT and Supply Chain. Beginning in 2007, Miles developed and led a comprehensive Supply Chain Transformation strategy that resulted in the transformation of the supply chain at Anna's Linens to support rapid store growth. This transformation included business process reengineering, change management activities, and multiple business systems implementations. Prior to Anna's Linens, Miles served as Vice President of Logistics for Party City Corp.; Vice President of Logistics for The Sports Authority, Inc.; Director of Distribution for Staples, Inc.; Regional General Manager for Lowe's Companies and Director of Distribution for Family Dollar Stores, Inc. Miles received his BS, Business Administration and Management degree from Limestone College in Gaffney, SC and his MBA from Mercer University, Stetson School of Business and Economics, in Atlanta, GA.
Senior Vice President - Human Resources
Heidi Char has been our Senior Vice President - Human Resources since March, 2011. Previously, Ms. Char served as Human Resources Director for Pepsi Beverages Company in Wixom, Michigan from August 1997 to February 2011.
Senior Vice President, Inventory Management & Merchandise Services
Jeff Suttle is our Vice President of Strategy, and leads the Merchandising Operations organization, and has held these positions since September, 2011. Mr. Suttle served as the Vice President of Pricing for Sears between January, 2008 and September, 2011. He also served as the Vice President of Merchandising Services for PetSmart between October, 2005 and January, 2008.
Senior Vice President - Franchising
David joined Pet Supplies Plus in September 2015 as Senior Vice President - Franchising and is responsible for developing and executing franchising strategy related to sales and development, franchisee relations and franchise administration. Most recently he was Chief Operating Officer for La Galere Markets. David has an extensive franchise development background starting in August 2001 when he was Manager, US Franchising for Burger King. He became a Certified Franchise Executive in 2006. David also served as Director Franchise Development for the Arby's Restaurant Group and later Chief Development Officer for Wild Wing Café. In 2014, he was nominated for FSR magazine's 40 under 40 "rising stars" in the restaurant industry. David began his business career in finance as an Investment Banking Analyst with J.P. Morgan Securities in New York City. He earned a Business Management degree from Boston University, where he was captain of the wrestling team. David is a member of the Massachusetts Wrestling Hall of Fame.