Open today from 09:00 AM - 09:00 PM
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Livonia, MI
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We Go Out of our Way to Keep your Pet Safe
Groomers perform a “Nose-to-Toes” assessment of your pup to ensure they are feeling their best prior to beginning their groom.
They will closely observe them for any combination of the following:
Our store team leaders inspect our salons regularly to ensure all pets are happy and healthy. We never leave pets unattended in the salon and they are never allowed to roam free. All tools and cages are thoroughly cleaned and disinfected between appointments.
All full-service groom and bath and brush services require
an appointment. We do have walk in services such as a nail trim and ear
cleaning that do not require an appointment. All services require proof of
rabies vaccination. Select stores offer online booking.
Yes. In order to maintain a safe, comfortable environment we require all pets to be current on their rabies vaccinations and wait at least 48 hours after vaccinations before checking in for services. Proof of rabies vaccination in the form of paperwork from a veterinarian is required. The waiting period is to make sure the pet has had no reactions to the vaccination. All pets over 4 months must show proof of current rabies vaccination. Some state laws require additional vaccinations. Please contact your local Pet Supplies Plus for details.
No. If a pet has been given medication in order to sedate it for the service, it cannot be serviced.
No. The water temperature of the bathing water is between 75-95 degrees.
No. Our kennels are open air with the air temperature must be between 64 and 80 degrees.
Yes. Product brought in must:
All remaining product will be returned to you.
Yes, we provide a treatment that uses a flea shampoo.
Yes. We have a shampoo that is specifically formulated for skunk issues.
Yes, you are welcome to watch the grooming process from outside the grooming area.
No, we can groom pets of all ages. We take special care of our senior pets. A senior is defined as any small breed over the age of 10 and any large breed over the age of 7. The pet must be able to stand on its own throughout the service.
You can certainly request the same groomer each time when you make your appointment or when you schedule your appointment online.
Let your groomer know, at the time of pick up what you would like to see different and we can correct it before you leave.
Yes, you may tip your groomer for a job well done.
To qualify for delivery, your order must subtotal $35 or more. Your current subtotal is less than $35. Please add additional products to your cart or proceed to checkout and pickup your order from the store.