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    Accessibility Statement

    Accessibility Statement

    This Accessibility Statement applies to:

    Accessibility Logos

    We Value Digital Inclusion

    In our effort to provide a fully accessible and optimized user experience for all site visitors, Pet Supplies Plus has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

    The Pet Supplies Plus website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

    AudioEye Accessibility Certification

    AudioEye Certification - AudioEye Trusted

    The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of maximizing conformance with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.

    AudioEye certifies that the website has been designed and optimized to substantially conform with WCAG 2.0 Level AA Success Criteria.

    AudioEye and Pet Supplies Plus continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.

    Last updated January 29, 2019

    Notice something wrong? Please provide your feedback

    This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

    • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
    • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
    • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

    Improving the User Experience for Users of Assistive Technologies

    Web Accessibility Guidelines

    Pet Supplies Plus has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.

    These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Pet Supplies Plus has elected to conform to Level AA of these guidelines.

    Related Links:

    Web Accessibility Initiative (WAI)

    Design guidelines for electronic and information technology


    Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Pet Supplies Plus website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

    If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback

    Providing Users with a Free Customizable Assistive Utility

    Ally Toolbar

    In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Enhancement Tools that allow site visitors to customize their user experience. Activate the Ally Toolbar to access each tool listed below.

    AudioEye Tools are off

    Experience the Ally Toolbar

    To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right hand corner.

    Explore your accessibility options.

    The Ally Toolbar provides Tools Tailored to Needs

    Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:

    Browse All Features

    The following tools may be available in the Ally Toolbar:


    Listen to the content of a web page read aloud


    Customize the visual display of the website

    Voice (if applicable)

    Command the browser using your voice

    Site Menu

    Navigate simplified menus using your keyboard or mouse

    Page Elements Menu

    Access page elements and regions with simple keystrokes

    AudioEye Help Desk

    Report accessibility related issues

    Third-Party Sites

    Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Pet Supplies Plus products and services. These sites, which are not controlled by Pet Supplies Plus, may present challenges for individuals with disabilities that we are not able to control or remedy.

    As made publicly available, here are the Accessibility Policies provided from these third-party sites:

    Facebook Accessibility Policy

    YouTube Accessibility Policy

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