David E. Bolen
President, Chief Executive Officer and Director
David E. Bolen has served as President, Chief Executive Officer and a Director since May 2011, after five years as Executive Vice President and Chief Merchandising Officer for PETCO. Prior to honing his expertise in the pet specialty industry, Bolen served in a variety of capacities at Jo-Ann Stores, leading merchandising, marketing, supply chain and operations during his tenure. As a lifetime retailer, he served in leadership roles in the mass retail channel at Zayre and Gemco stores. He also headed up operations as Chief Operating Officer at Michaels Stores and Leewards Creative Crafts.
Executive Vice President and Vice Chairman
Dominic Buccellato has served as PSP's Executive Vice President, Chief Operating Officer and a Director since September 12, 2010. Mr. Buccellato was the Vice President of Royal Pet, LLC, a company which owned and operated 64 Stores from 1991 until September 12, 2010, when they were purchased by PSP Stores, LLC. In July, 2000, Mr. Buccellato was elected Entrepreneur of the Year for the Cleveland, Ohio area. In May, 2004, Mr. Buccellato was elected Executive Vice President of PSP-USA and served in that position until September 12, 2010.
Chief Financial Officer
Dan joined PSP in September 2013; previously Dan worked for The Sports Authority Inc., a 480 store sporting goods retailer with an estimated $3 billion in revenue, headquartered out of Englewood, CO as their SVP Finance and Accounting. Dan started his career with The Sports Authority in 2000 and held a variety of progressive assignments leading to his position on the senior leadership team as the financial executive responsible for all of the company's financial functions including planning and forecasting, financial reporting, treasury, tax, internal audit, procurement, risk management, and payroll Prior to his tenure with The Sports Authority, Dan served as Director, Corporate Finance for Brinker International, public traded multi-concept restaurant company including Chili's and Maggiano's. He has also held positions with Deloitte Kraft General Foods and Rent-A-Center. Dan received his Bachelor of Science degree in accounting from Kansas State University and his M.B.A. from Indiana University.
Chief Operating Officer
Chris Rowland has served as PSP's Senior Vice President of Operations since November 2012. Previous to working with PSP Chris worked for PetSmart from 1999 to 2011. Chris was the President PetSmart Canada and Vice President of U.S. Operations and Services. As President PetSmart Canada, Chris assembled a team of VP's and Directors responsible for the strategy and execution of Canadian operations. Over five years, Chris and his team accelerated the business from an unprofitable regional player to the largest and most profitable pet specialty retailer in Canada. In 2010, Chris was also given responsibility for entry and operations for the PetSmart Puerto Rican market. As Vice President U.S. Operations and Services, Chris led a team to develop the strategy and to execute operations for over 1200 locations in 9 regions. This included new business innovation and the development and execution of strategies to maximize sales, profits, safety and customer experience. Chris implemented new labor management software to improve execution and leverage budget. In Services, Chris was accountable for a $700MM business in 1200 stores including grooming, training, boarding and adoptions. Key services related accomplishments include doubling sales over a three year period, expanding the PetsHotel business from one to 120 locations and reducing expenses 20% by leveraging growth, process improvements and utilizing pay for performance. Chris received his BA, Business Administration, Management and International Relations from The University of Western Ontario.
Senior Vice President, Real Estate Development
Donna Capichano has served as Senior Vice President since November, 2011. Donna has over 20 years of experience across the retail industry. As Senior Vice President of Real Estate, her focus is on refining and implementing Pet Supplies Plus real estate growth strategy and development of new stores. Donna joined Pet Supplies Plus after spending 7+ years at Kohl's Department Stores, where she served as Vice President of Real Estate development. While at Kohl's, Donna lead her team in adding over 275 stores to the Kohl's new store portfolio. Prior to Kohl's, Donna served as Vice President of Real Estate and Construction for KaBloom, Ltd., as well as positions with Gap Inc.; Staples Inc.; and Filene's Basement. Donna has a BS, Business Administration from Emmanuel College, Boston, MA.
Derek T. Panfil
Senior Vice President - Merchandising
Derek T. Panfil has been our Senior Vice President - Merchandising since September, 2010. He served as Director of Strategy at PFCB, Inc. in Scottsdale, Arizona between April, 2007 and September, 2010. He served as the Director of Services and Business Development, DDM of Cat, and Senior Director of Merchandising Operations at PetSmart in Phoenix, Arizona between October, 2000 and April, 2007.
Amy J. Parker
Senior Vice President and Chief Marketing Officer
Amy joined Pet Supplies Plus in 2012 as Senior Vice President and Chief Marketing Officer. Most recently, she was CMO at Sears Holdings Corp., for the Home division where she was responsible for the development and execution of the marketing strategy and tactics for a $2.5B division of the company. Prior to SHC, Amy was Executive Vice President of Marketing and Business Development for Charlie Brown's Acquisition Corp., in Mountainside, NJ. In addition, she led the marketing function at Toys R Us, Inc., Michaels Craft Stores, Inc., and was the Executive Vice President of Marketing and Merchandising for Tops Markets, a division of Ahold, NV. Amy brings years of experience in the development of strategy, traditional marketing, digital and social marketing programs, and customer relationship marketing. She understands the complexities and opportunities of the multi-unit store environment, and is able to craft initiatives and programs that drive transaction counts, profitably.
Kenneth Miles Tedder, Jr
Senior Vice President, Chief Supply Chain Officer
Miles Tedder began his service at PSP, as Senior Vice President, Chief Supply Chain Officer on May 1, 2013. Previous to PSP Miles worked for Anna's Linens, a specialty retailer for home textile and home decor headquartered in Costa Mesa, California as their Senior Vice President, IT and Supply Chain. Beginning in 2007, Miles developed and led a comprehensive Supply Chain Transformation strategy that resulted in the transformation of the supply chain at Anna's Linens to support rapid store growth. This transformation included business process reengineering, change management activities, and multiple business systems implementations. Prior to Anna's Linens, Miles served as Vice President of Logistics for Party City Corp.; Vice President of Logistics for The Sports Authority, Inc.; Director of Distribution for Staples, Inc.; Regional General Manager for Lowe's Companies and Director of Distribution for Family Dollar Stores, Inc. Miles received his BS, Business Administration and Management degree from Limestone College in Gaffney, SC and his MBA from Mercer University, Stetson School of Business and Economics, in Atlanta, GA.
Senior Vice President - Human Resources
Heidi Char has been our Senior Vice President - Human Resources since March, 2011. Previously, Ms. Char served as Human Resources Director for Pepsi Beverages Company in Wixom, Michigan from August 1997 to February 2011.
Senior Vice President, Inventory Management & Merchandise Services
Jeff Suttle is our Vice President of Strategy, and leads the Merchandising Operations organization, and has held these positions since September, 2011. Mr. Suttle served as the Vice President of Pricing for Sears between January, 2008 and September, 2011. He also served as the Vice President of Merchandising Services for PetSmart between October, 2005 and January, 2008.
Steve Siegel has served as a Director of PSP since September 12, 2010. Since 2008, Mr. Siegel is a Senior Advisor of Irving Place Capital. He focuses on investment opportunities in the restaurants and retail sectors. Prior to joining Irving Place Capital in 2008, Mr. Siegel was President, CEO and an owner from 1989 to 2004 of Watermark Donut Company, a large Dunkin' Donuts franchise system in Boston. Prior to that, he was CEO and Chairman DDUK Ltd., a Dunkin' Donuts franchise system in London. From 1994 to 2001, Mr. Siegel held executive leadership positions at Filene's Basement, including COO, CFO, EVP and General Counsel. Mr. Siegel began his career as an attorney in 1968 and has served in General Counsel, executive leadership and board-level roles in a wide range of industries. In 2002, he became the first franchisee to serve as Chairman of the International Franchise Association. Mr. Siegel currently is a Director of Adventures In Advertising, McAlister's and It's Just Lunch.
Director of Franchise Development
Larry Flaherty has served as our Director of Franchise Development since July, 2012. Mr. Flaherty established and operated "Proofed Artisan Breads" in Norton, Massachusetts from December, 2010 until he sold the business in July, 2012. He also served as Director of Franchise Development for Honey Dew Associates, Inc. located in Plainville, Massachusetts; He acted as Director of Franchising for KaBloom, LLC, based in Anaheim, CA, Larry started his franchising career with New England based D'Angelo Sandwich Shops and Papa Gino Pizza Restaurants in 1993 Prior which he held a variety of progressive operations based assignments within the D'Angelo organization.