Real estate and site selection
The Pet Supplies Plus team can help you determine the best sites in the selected trade area. Potential pet supply franchise locations are reviewed to determine population, income levels, pet ownership, and pet spending indices in the selected trade area, prior to site approval. Traffic, visibility, access, signage, and lease terms of the proposed location will also be evaluated.
Store design and layout
Pet Supplies Plus provides you with a customized store layout specifically designed for the unique characteristics of your location. We provide prototype architectural drawings to assist your architect in developing construction documents. And we assist you with purchasing all the specialized equipment and fixtures needed to set up your store.
Management and employee training
Pet Supplies Plus provides a comprehensive 4-week hands-on training program that focuses on all aspects of the business. The curriculum includes merchandising, product ordering, retail operations, employee scheduling, P&L basics, customer service, cash handling, and daily operational procedures. District Managers (DTLs) will continue to work with franchise owners after you open your store to share ideas and best practices from other stores. Online training modules have been developed for store employees to assist them in becoming product knowledge professionals who can advise about the products and animals sold in our stores. Our 4-week Store Manager Training Program is held at one of our corporate training stores located throughout the U.S.
Pet Supplies Plus franchisees benefit from the buying power of more than 275 Pet Supplies Plus stores. By developing solid relationships with leading manufacturers in the pet supply industry, Pet Supplies Plus franchise owners can offer retail customers great values on all their pet supply needs.
Pet Supplies Plus has built a team of marketing experts who are available to help answer your questions and assist you in crafting marketing and advertising strategies designed to fully leverage the opportunity within your store's trade area. From pre-opening teasers and grand opening flyers to regular monthly ads, Pet Supplies Plus helps keep you top-of-mind with pet owners in your area.
As a Pet Supplies Plus franchise owner, you will work closely with your District Team Leader, who is trained to help you in developing your initial plans and in knowing where to go within Pet Supplies Plus, to get fast answers to any questions. The Marketing Team in our Livonia, MI office has developed successful Grand Opening plans — tested and proven with our corporate stores — that are available for your use, as well as an annual marketing and promotional calendar that is available for implementation by every store in the chain.
Our stores carry a broad selection of quality merchandise from the industry's leading manufacturers. We direct franchise owners in selecting the right product mix to carry in their pet supplies franchise store. Pet Supplies Plus creates all store sets and will source approved vendors for products.
With the Pet Supplies Plus POS hosting system, franchise owners have the ability to print tags and signs at the store level. Features of the system include item file maintenance, retail pricing, shelf signs and labels, store set printing, price verification, scanned inventory, and product movement.
The Pet Supplies Plus District Team Leaders regularly visit stores to answer questions, share insights and best practices, and to offer strategies on ways to improve sales and profits.
From day one, the Pet Supplies Plus team is by the side of new franchise owners to ensure proper start up of new stores, as well as smooth and consistent operations throughout the life of the franchise.
"As PSP's first franchisee I've been involved with this company since 1989. Through the years I've seen a lot of growth and change; I am enthusiastic with the new direction of PSP and still see really big things happening in the future. I am very excited to be opening new Pet Centers in the North Carolina Market over the next few years."