Hello, Neighbor

See what sets us apart from other pet supply retailers as we strive to be America's favorite neighborhood pet store.

Come on over
Natural Foods

Learn more about providing your pet companion a healthier and happier life with our large selection of natural food options.

Go Natural
Made in the USA

It's important to know where your pet's favorite products come from. We proudly feature quality products made in the USA.

Support Local
Let's Have Fun!

Are you and your pet getting enough exercise together? Discover the many benefits of a pet-active lifestyle.

Get Active
Adoptions

Homeless animals need safe and loving homes. Contact your neighborhood Pet Supplies Plus store about local animal adoption events.

Adoptions Details
Events

Join us at your neighborhood Pet Supplies Plus store for exciting promotional, educational, pet health and grooming events.

Events Details
Grooming

We properly pamper your furry friend with our deluxe cleaning and grooming services offered at select locations.

Grooming Details
Self-Service Pet Wash

Our self-service pet wash stations at select locations are equipped with everything you need to get your pet squeaky clean.

Pet Wash Details
Dogs

From rambunctious pup to silver-furred sidekick, dig deep into our dog care guide to keep their tails wagging.

Cats

Cure your curiosity and pounce on these cat care tips that will make your frolicking feline purr.

Birds

Fly away with all the facts and figures on how to tend to your feathered friend.

Find a Store Near You
Fish

Dive deep into the aquarium and school yourself on all things fin-related.

Small Animals

Keep their wheels spinning fast with these helpful care tips for your favorite miniature mammal.

Reptiles & Amphibians

From dry to swampy, find out what makes them slither, swim, hop and crawl.

Franchising

Want to open your own Pet Supplies Plus? Learn how to become part of our rapidly expanding franchise family.

Explore Franchising
Employment

We're always looking for talented pet-loving individuals to join our team. Explore corporate, distribution and in-store career opportunities.

Work with us
Company News

Keep up to date with exciting new Pet Supplies Plus store openings, expansions, plans for the future and much more.

See current news
Contact Us

Have something to bark or meow about? We'd love to hear from you. Contact our customer service department today.

Get in Touch
Franchising

We stand by your side.

Learn More

Use our simple Contact Form – It's convenient and confidential.

Learn More

Use our simple Contact Form – It's convenient and confidential.

Franchise Support

Real estate and site selection

The Pet Supplies Plus team can help you determine the best sites in the selected trade area. Potential pet supply franchise locations are reviewed to determine population, income levels, pet ownership, and pet spending indices in the selected trade area, prior to site approval. Traffic, visibility, access, signage, and lease terms of the proposed location will also be evaluated.

Store design and layout

Pet Supplies Plus provides you with a customized store layout specifically designed for the unique characteristics of your location. We provide prototype architectural drawings to assist your architect in developing construction documents. And we assist you with purchasing all the specialized equipment and fixtures needed to set up your store.

Management and employee training

Pet Supplies Plus provides a comprehensive 4-week hands-on training program that focuses on all aspects of the business. The curriculum includes merchandising, product ordering, retail operations, employee scheduling, P&L basics, customer service, cash handling, and daily operational procedures. District Managers (DTLs) will continue to work with franchise owners after you open your store to share ideas and best practices from other stores. Online training modules have been developed for store employees to assist them in becoming product knowledge professionals who can advise about the products and animals sold in our stores. Our 4-week Store Manager Training Program is held at one of our corporate training stores located throughout the U.S.

Buying power

Pet Supplies Plus franchisees benefit from the buying power of more than 300 Pet Supplies Plus stores. By developing solid relationships with leading manufacturers in the pet supply industry, Pet Supplies Plus franchise owners can offer retail customers great values on all their pet supply needs.

Advertising

Pet Supplies Plus has built a team of marketing experts who are available to help answer your questions and assist you in crafting marketing and advertising strategies designed to fully leverage the opportunity within your store's trade area. From pre-opening teasers and grand opening flyers to regular monthly ads, Pet Supplies Plus helps keep you top-of-mind with pet owners in your area.

As a Pet Supplies Plus franchise owner, you will work closely with your District Team Leader, who is trained to help you in developing your initial plans and in knowing where to go within Pet Supplies Plus, to get fast answers to any questions. The Marketing Team in our Livonia, MI office has developed successful Grand Opening plans — tested and proven with our corporate stores — that are available for your use, as well as an annual marketing and promotional calendar that is available for implementation by every store in the chain.

Merchandising

Our stores carry a broad selection of quality merchandise from the industry's leading manufacturers. We direct franchise owners in selecting the right product mix to carry in their pet supplies franchise store. Pet Supplies Plus creates all store sets and will source approved vendors for products.

POS hosting

With the Pet Supplies Plus POS hosting system, franchise owners have the ability to print tags and signs at the store level. Features of the system include item file maintenance, retail pricing, shelf signs and labels, store set printing, price verification, scanned inventory, and product movement.

Operational support

Franchise Team

The Pet Supplies Plus District Team Leaders regularly visit stores to answer questions, share insights and best practices, and to offer strategies on ways to improve sales and profits.

From day one, the Pet Supplies Plus team is by the side of new franchise owners to ensure proper start up of new stores, as well as smooth and consistent operations throughout the life of the franchise.

$310 Million spent on pet costumes in 2011

Owner Spotlight

Jeff Bonanni

"As PSP's first franchisee I've been involved with this company since 1989. Through the years I've seen a lot of growth and change; I am enthusiastic with the new direction of PSP and still see really big things happening in the future. I am very excited to be opening new Pet Centers in the North Carolina Market over the next few years."

Jeff Bonanni